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Clients are increasingly turning to AI Agentric solutions to enhance their online commerce offering by enhancing customer UX, optimizing operational efficiency and driving sales conversion. Here’s some examples, feel free to add any that you’ve come across of interest to the list in the comments ;
🛍️🤖 Virtual Shopping Assistants 🛍️🤖
Chatbots that guide users through product catalogs, offer personalized recommendations, and answer queries in real time.
Examples: Tidio, Certainly, Octane AI, Chatfuel, Gobo, Relish AI, Amazon Rufus, eBay ShopBot, IKEA Anna, AliMe, ShopTalk by Google
🛎️💬 Customer Service Chatbots 🛎️💬
AI-driven agents that handle inquiries, process returns, track orders, and provide 24/7 support.
Examples: Amazon Alexa, Amtrak Julie, Haptik AI, LiveChat, Zendesk AI
🕵️♂️🔍 Fraud Detection Agents 🕵️♂️🔍
Systems that analyze transaction data to identify suspicious patterns and prevent fraudulent activity.
Examples: Stripe Radar, ZBrain, Feedzai, Forter, Inscribe AI, Guardian Analytics, ClearSale
📦🚚 Inventory & Supply Chain Optimization Agents 📦🚚
Tools that forecast demand, manage stock levels, and streamline logistics to ensure timely order fulfillment.
Examples: Autone, Singuli, Prediko, anyLogistix, Akira AI
💰📈 Dynamic Pricing Agents 💰📈
Algorithms that adjust product pricing in real time based on market trends, competitor activity, and demand fluctuations.
Examples: Akira AI, LeewayHertz, Zendesk, Relevance AI
🎯📧 Personalized Marketing Agents 🎯📧
AI systems that segment customers and deliver targeted promotions, email campaigns, and personalized offers.
Examples: Amazon Bedrock Agents, Optimove, AdGreetz, Synerise, Klaviyo
🛒🤝 Recommendation Engines 🛒🤝
Platforms that leverage customer behavior and purchase history to suggest complementary or alternative products.
Examples: Reflektion AI, Synerise AI, dynamic yield, coveo, Recombee
🎙️🛒 Voice-Activated Shopping Assistants 🎙️🛒
Interfaces that allow customers to search for products and place orders using voice commands.
Examples: Alexa, Google Assistant, Samsung Bixby, AliGenie
📸🔎 Visual Search Agents 📸🔎
Tools enabling users to upload images and find similar products, enhancing product discovery and engagement.
Examples: Google Lens, Bing Visual, Pinterest Lens, Amazon StyleSnap, CamFind, Ximilar, Clarifai
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