Oracle Xstore Technical Analyst / Consultant
Retail POS Implementation, Customisation and Production Support
Oracle Xstore Technical Analyst/Consultant to support end to end retail POS implementation, customisation and production support across multi country store environments. The role suits a hands on specialist with deep Xstore expertise who can move comfortably between configuration, Java development, integration and live operational support, working with both internal teams and third party vendors.
Key responsibilities
- Implement, configure and customise Oracle Xstore POS across multi country, multi brand store environments.
- Support new store rollouts, POS deployments, environment setup and go live validation.
- Lead and deliver Xstore version upgrades, including codebase migration and file merge across Java classes, XML configuration and custom components.
- Develop and maintain integrations across OMS, payments, order shipping, customer queue and inventory systems.
- Manage critical production incidents, severity 1 escalations and root cause analysis in high availability environments.
- Perform SQL and XML based troubleshooting, configuration, data validation and continuous improvement.
- Conduct SIT and UAT support, defect resolution, unit testing and production bug fixes.
- Collaborate with Product Owners, cross platform teams and third party vendors on requirements, story creation and SLA compliance.
- Provide technical guidance, code reviews and mentoring to junior developers where required.
- Extensive hands on Oracle Xstore POS experience across multiple versions (to v25)
- Working knowledge of ORPOS, Xadmin, Xmobile, Xenvironment, Xcenter, Locate and Relate.
- Proven delivery of end to end Xstore implementation, upgrade and customisation projects.
- OMS integration, order shipping, customer queue, inventory and payment platform integration.
- Payments experience across providers such as Adyen, Verifone Point, EFTlink, SVS, gift cards and credit cards.
- Java, Spring Boot, Spring Framework, microservices, REST and SOAP APIs, XML.
- Oracle and SQL Server databases, with strong SQL troubleshooting and data validation.
- CI/CD and DevOps exposure: Jenkins, Git, SVN, AWS (EC2, CloudWatch), JIRA.
- Agile/Scrum delivery, sprint planning and backlog refinement.
- Strong incident, escalation and vendor management in live retail operations.
Essential skills and experience POS and retail systems Integration and omni-channel Development and technical Delivery
