MACH Business Consultant (Ecommerce & OMS)

We are recruiting a MACH Business Analyst / Consultant for a global digital solutions provider, to join a composable commerce programme. You will lead and shape discovery with the client, run workshops and translate business needs into clear, build-ready requirements across MACH commerce and order management (OMS).

Key responsibilities

  • Lead discovery and run client workshops with business and technical stakeholders
  • Capture, analyse and document requirements, user stories and acceptance criteria
  • Map current and target state processes across commerce, fulfilment and order management
  • Define integration requirements across headless commerce, OMS, PIM, payments, search and ERP
  • Work closely with architects, engineers and product owners in an Agile delivery team
  • Support backlog refinement, prioritisation and sprint planning
  • Present findings and recommendations to senior client stakeholders

Essential experience

  • Proven consulting experience in a client-facing BA role
  • Strong discovery and workshop facilitation background
  • Hands-on experience with MACH architecture and composable commerce (ideally commercetools or Fluent OMS)
  • Commerce platform experience with at least one of: commercetools, BigCommerce, Elastic Path, Commerce Layer, Spryker, Saleor, Kibo or a similar headless platform
  • and/or OMS experience with at least one of: Fluent Commerce, Manhattan Active Omni, Kibo, OneStock, IBM Sterling, Salesforce Order Management or a similar platform
  • Solid Agile delivery experience (Scrum or Kanban, Jira or similar)
  • Ability to work on site for the initial discovery phase, then fully remote
  • Excellent written and verbal communication

Desirable

  • Omnichannel or retail order management exposure (ship from store, click and collect, distributed inventory and fulfilment)
  • Knowledge of APIs, event-driven integration and headless CMS
  • Retail, online retail or digital banking sector exposure
  • Familiarity with the MACH Alliance ecosystem and typical composable stack partners (search, CMS, payments, PIM)

Contract details

  • Location: On site for the initial discovery phase, then fully remote
  • Duration: 6 months initial, with likely extension of 6 to 9 months
  • Start: ASAP
  • Rate: Market rates, outside IR35

How to apply

Please send your CV, availability and rate expectations, with a brief note on your most relevant composable commerce or OMS project.

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