Digital Commerce Business Analyst, client facing

Digital Commerce Business Analyst, client facing for high profile client delivery programme, leader in ecommerce software delivery 

Remote working initially and flex working in longer term.

Business Analyst, Hybris, ecommerce, SAP Commerce Cloud, Hybris Commerce Business Analyst, Digital Commerce Consultant, excellent opportunity to work with world’s leading B2C/D2C providers in the retail and consumer products sectors

The Role

  • Analysis and requirement gathering for customer-facing digital commerce solutions
  • Working with consultants and stakeholders in remote workshops to define and capture business requirements and use cases
  • Conduct client interviews and facilitate workshops to capture functional and non-functional requirements.
  • Advise and consult with stakeholders and share best practice and eCommerce principles
  • Engage with engineering architects to translate business requirements into a roadmap, a product backlog, epics and user stories earmarked for development sprints.
  • Work closely with technical teams, quality assurance team, project managers and product owners to get users stories ready for development.
  • Liaise with UX/CX/UI teams and contribute to user interaction and customer journeys, ensuring design concepts can be translated into functioning websites.



  • Experience working in a professional consulting environment.
  • Track record in eCommerce industry as BA in a customer facing role.
  • Experience in working with enterprise clients.
  • Degree qualified in a relevant field.
  • Good understanding of project life cycle
  • Previous Hybris (SAP Commerce) platform experience.
  • Omni-channel experience.
  • Experience working in agile development environments.


Preferred Qualifications

  • Hands on experience with working with merchandisers within the retail sector.
  • Understanding of ecommerce business processes for order management systems, payment gateways, baskets, delivery & fulfilment solutions
  • Understanding of the concepts such as CMS, Content Delivery, DAM, PIM
  • Experience working on an omnichannel implementation.
  • Exposure to search, SEO and analytics .
  • Experience of Content Personalisation, Machine Learning & Data Management Platforms

Outside IR35 

#ecommercejobs #hybris #sapcommerce #businessanalystjobs #digitalcareers #staffworx #recruitmentpartner #toptalent #sapcc #contractjobs #omnichannel #taelentpartner 


If you’re interested in this opportunity, please email your latest CV, or call James for more information.


This advert was posted by Staffworx Limited – a UK based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business. Staffworx operate a referral scheme of £500 or new iPad for each successfully referred candidate, if you know of someone suitable please forward for consideration.



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